Terms & Conditions

📜 Terms and Conditions

Terms and Conditions

Last updated: 29/05/2025

Welcome to cannakan.eu, the official online store of CKAN GmbH. These Terms and Conditions govern your use of our website and the purchase of products from our store.

By accessing or using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our website.

1. Company Information

CKAN GmbH
Brechergasse 9 / Top 1B
1190 Vienna, Austria
Email: shop@ckangmbh.eu
Managing Directors: Donald Anthony Felizberto Jr, Moritz Nikolaus Niehus, BA
VAT ID and Company Registration: Pending

2. Eligibility and Account

You must be at least 18 years old to purchase from our store. You agree to provide accurate, current, and complete information during checkout and to keep your information updated.

3. Products and Orders

We reserve the right to:

  • Modify or discontinue any product without notice.

  • Limit quantities available for sale.

  • Refuse or cancel any order at our discretion (e.g., suspected fraud or pricing errors).

Order confirmation does not constitute acceptance. A contract is formed only upon dispatch of your order.

4. Pricing and Payment

All prices are listed in Euros (€) and include VAT (where applicable). Payment is due at the time of purchase. We accept major credit cards and secure online payment methods.

5. Shipping and Delivery

We ship to Austria, the EU, and select international destinations. Estimated delivery times are listed on our Shipping Policy page and may vary by location.

We are not responsible for delays caused by customs, incorrect addresses, or courier disruptions.

6. Right of Withdrawal (EU Customers)

EU consumers have a legal 14-day withdrawal period from the day of receiving the goods.
To exercise this right, email us at shop@ckangmbh.eu with your order number.

The product must be:

  • Unused and in its original packaging

  • Returned within 14 days of notifying us

Return shipping costs are the responsibility of the customer unless the product is faulty.

7. Returns and Refunds

Please refer to our Return Policy for detailed instructions on how to return a product. Refunds are issued once the returned product is received and inspected.

8. Intellectual Property

All content on this website — including images, text, logos, and product design — is the property of CKAN GmbH and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

To the extent permitted by law, CKAN GmbH is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

10. Governing Law

These Terms are governed by the laws of Austria. Disputes shall be submitted to the competent courts of Vienna, unless mandatory consumer protection rules apply.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions about these Terms, please contact us at:
📧 shop@ckangmbh.eu